Our goal is not only customer satisfaction, but to establish long-term cooperation
with customer relations:
- We have professional programmers, familiar with computer equipment, network maintenance
, systems
- Our technicians will onsite visit regularly to examine the systems
- Computer Equipment Evaluation Report
- Monthly Computer Maintenance Records
- Quarterly reports of hardware and software list
- Computer Network Diagram
Click here to download Sample Report
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Plan A
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Plan B
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Plan C
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Plan D
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Other
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Number of computers (*)
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<= 10
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<= 20
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<= 40
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<= 60
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Monthly Onsite Inspection Time (Min. 2 hours / visit)
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2 hours
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4 hours
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8 hours
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12 hours
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Be discussed separately
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Monthly Fee
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HK$ 1,000
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HK$ 1,800
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HK$ 3,300
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HK$ 4,600
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Additional Charge per Hour
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HK$ 450
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HK$ 400
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HK$ 380
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HK$ 350
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Additional Charge per Non-office Hours (**)
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HK$ 675
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HK$ 600
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HK$ 570
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HK$ 525
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Support Services
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Unlimited Telephone support, Remote support
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Computer Inspection, Maintenance and Assessment
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Regular on-site Inspection, Data Backup (***), Clean Computer Virus, Speed up the
Computer, Network, Email , System, Server ( * ) Maintenance, Computer Maintenance
Records, Equipment Assessment, Quarterly Reports of Hardware and Software List,
Network diagram, Personal Computer Training, Purchasing Computer Hardware and Software
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* One server generally counted as 2PCs
** Office hours (Mon-Fri, 9am - 6pm)
*** Customer must provide the Backup Server
Monthly Onsite Inspection
Regularly check the speed of the computers, network traffic, scan trojan or virus,
to ensure that the system can work in fastest, secure and stable state, maintain
performance and effectively extend the life of your computer.
Data Backup
Regularly backup important data (e.g. Orders, customer information, work information,
etc.), so that your company will not made significant losses.
Clean Computer Virus
Computer virus is a duplicate copy of the program itself. It will take up system
resources, damage computer hard drive, or steal important information
Speed up the Computer
General computer system in use for some time will become slower and slower, or prompt
some error messages.
Installing new software / systems without proper maintenance may lead to system
unstable.
In general, re- install the system can most effectively remove virus, we recommend
an average of six to nine months to re- install the system.
Network Maintenance
Maintain the connection speed, network stability, strengthening network security.
Email Maintenance
E-mail applications play a key role in today's enterprises, it has grown from a
simple communication tool , become a necessary tool to help their daily work , including
complex formats such as HTML, fax , voice and images .
Through the appropriate settings and spam filters, ensure secure e-mail send / receive.
System / Server Maintenance
Understand the use of the hardware and software, coordinating hardware and software
settings to ensure the normal operation of the system.
Computer Maintenance Records
Our technicians will make the appropriate repair / maintenance records, to help
your understanding of all incidents, or maintenance status.
Equipment Assessment Report
Our technicians will make appropriate recommendations in the quarterly evaluation
report if the equipments are found in any damage or aging.
Quarterly Reports of Hardware and Software List
Quarterly reports will list the hardware and software of all computers in details
(i.e. The serial number and the number of the software license).
Network Diagram
The computer network diagrams can clearly indicates the computers and network connection
status.
Personal Computer training / Support
Help your staff to solve the computer problem, including the removal of computer
viruses, spam, e-mail back up and deal with issues such as hardware failure.
Purchase Computer Software / Hardware
When there is a need to replace equipment or install software, technicians will
list the models and make the purchase offer, make your own decision to buy it or
let us to do it
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